• Use cases

  • Qualitative surveys are everywhere, but analyzing them is hard.
    These are some of the use cases our customers have found CrowdPrisma to be invaluable for.
Market Research

Market Research

There is really only one unifying feature of successful businesses across all industries: they understand their customers deeply. Naturally, surveying lies at the heart of this.

Of all surveying techniques, qualitative surveys are the most powerful in teasing out the nuances of your customers' thoughts and feelings. Unfortunately, they are the hardest to analyze due to the inherent fuzziness of human language.

Whether you collected standard survey data or text responses too, CrowdPrisma will handle it easily and save your hundreds of hours while getting to your insights faster and with less bias. Make sure to check our demos.

Customer Experience (CX) &
User Experience (UX)

We all know that a the key to a successful product is a great user experience. But how do we find out what our users want and when to stop iterating on our design? Similarly, knowing what your customers think about your brand is often mission-critical for businesses. UX & CX surveys with open ended questions are routinely used to address these problems.

Trouble is, text responses are hard to analyze and even harder turn into quantitative insights. That would require mapping each response to a set of predefined topics and cross-tabulating these with the users' answers to other non-text questions. Luckily, CrowdPrisma was designed to do precisely that and turn qualitative data into quantitative insights, while saving you days of work. Check our demos.

UX
HR

HR

After The Great Resignation era, employee engagement and satisfaction are more important than ever. Since a simple CSAT score won't reveal much, HR departments are increasingly turning to qualitative surveys to understand their employees.

While the HR Tech sector is booming, there really isn't a tool that can handle text responses natively and well. CrowdPrisma not only treats text responses as first-class citizens, but also turns them into quantitative insights that can be integrated with other qualitative metrics and easily shared with stakeholders. Make sure to check our demos.

Policy & public opinion

Accurate assessment of public opinion is the cornerstone of legislation and policy-making. While traditional polling methods are still widely used, they are increasingly being supplemented with qualitative surveys to understand the "why" behind the "what". This is especially important in the context of complex issues, where the public's opinion is not easily captured by a simple yes/no question.

CrowdPrisma's ability to turn text responses into quantitative insights is invaluable in this context, as it allows policy makers to understand the nuances of public opinion and make more informed decisions. Check our demos.

Policy & public opinion