| A | Professional Growth and Opportunities |
Opportunities for personal and professional growth within the company, including career advancement, learning and development, and the potential for engaging in exciting and challenging work. |
| 1 | Exciting work |
Engaging and impactful tasks that challenge employees. |
| 2 | Experience and exposure |
Gaining valuable experience and exposure in a professional setting. |
| 3 | Career advancement |
The potential for professional growth and enhancement of one's resume. |
| 4 | Learning and Development |
Opportunities for personal and professional growth within the company. |
| 5 | Work challenges |
Engaging and enjoyable challenges faced in the workplace. |
| 6 | Growth opportunities |
The potential for personal and professional development within the company. |
| B | Employee Well-being and Support |
The organization's commitment to the well-being, recognition, and support of its employees, including policies that support time off, personal life, and a non-discriminatory environment. |
| 7 | Work-life balance |
Policies that support employee time off and personal life. |
| 8 | Acceptance and Inclusivity |
The welcoming and non-discriminatory nature of the workplace. |
| 9 | Employee care |
The organization's commitment to the well-being and support of its employees. |
| 10 | Employee recognition |
Acknowledgment and appreciation of employee contributions and achievements. |
| C | Workplace Culture and Environment |
The overall atmosphere, values, and conditions within the organization, emphasizing teamwork, friendly interactions, and the freedom for employees to express themselves and work independently. |
| 11 | Work Environment |
The overall atmosphere and conditions in which employees work. |
| 12 | Company culture |
The overall atmosphere and values within the organization. |
| 13 | Collegiality |
Strong relationships and support among colleagues. |
| 14 | Collaboration |
The emphasis on teamwork and friendly interactions among employees. |
| 15 | Team dynamics |
The relationships and interactions among team members. |
| 16 | Individuality and Autonomy |
The freedom for employees to express themselves and work independently without pressure. |
| D | Employee Compensation and Benefits |
The overall financial remuneration, benefits, and positive aspects provided to employees, including perks, recognition, discounts, and sales incentives. |
| 17 | Employee benefits |
Positive aspects related to the benefits provided by the company, including perks and recognition. |
| 18 | Employee discounts |
Financial benefits provided to employees for purchasing company products. |
| 19 | Compensation |
The overall financial remuneration and benefits provided to employees. |
| E | Remote Work and Flexibility |
The option to work from home and its associated benefits, along with the freedom to choose projects, solve problems independently, and make decisions shaping one's career path. |
| 20 | Remote work |
The option to work from home and its associated benefits. |
| 21 | Autonomy and Empowerment |
The freedom to make decisions and shape one's career path. |
| 22 | Work autonomy |
Freedom to choose projects and solve problems independently. |
| F | Networking and Community |
The sense of belonging, connections, and lasting professional relationships formed within the workplace and through networking opportunities. |
| 23 | Networking opportunities |
Building lasting professional relationships and connections. |
| 24 | Community and networking |
The sense of belonging and connections formed within the workplace. |
| G | Innovation and Cutting-edge Technology |
The use of advanced, innovative technology in the workplace and opportunities to work with new technologies. |
| 25 | Cutting edge technology |
The use of advanced and innovative technology in the workplace. |
| 26 | Innovation and technology |
Opportunities to work with new technologies. |
| H | Leadership and Management Quality |
The impact of strong, effective, and supportive leadership on the workplace experience and the quality of management. |
| 27 | Leadership quality |
The effectiveness and supportiveness of management. |
| 28 | Leadership |
The impact of strong leadership on the workplace experience. |
| I | Job Satisfaction and Trust |
The fulfillment, rewards, and level of confidence employees have in their job and in their employer's support and resources. |
| 29 | Job satisfaction |
The fulfillment and rewards experienced in one's job. |
| 30 | Employee trust |
The level of confidence employees have in their employer's support and resources. |
| J | Other topics |
Topics which could not be grouped into themes. |
| 31 | Company reputation |
The positive perception and standing of the organization in the industry. |
| A | Work-life Imbalance and Overtime |
Challenges with managing personal time and well-being due to long hours, rigid schedules, and excessive overtime work. |
| 1 | Work-life balance |
Struggles with managing personal time due to long hours and rigid schedules. |
| 2 | Work environment challenges |
Issues related to long hours and crowded conditions in the workplace. |
| 3 | Overtime Work |
Concerns regarding excessive work hours and their impact on employee well-being. |
| B | Employee Well-being and Satisfaction |
Factors influencing employee happiness, job satisfaction, and the psychological impact of work, including the balance between autonomy, engagement, and support. |
| 4 | Job satisfaction |
General feelings about the role and any issues faced. |
| 5 | Employee Autonomy |
Lack of freedom and trust in how employees can perform their jobs. |
| 6 | Employee Happiness |
Factors affecting overall employee satisfaction and morale in the workplace. |
| 7 | Mental health impact |
The psychological toll of retail roles and stressful work environments. |
| 8 | Job Engagement |
Concerns about the lack of challenge and excitement in projects. |
| C | Workplace Communication and Coordination |
Issues related to communication and coordination within the workplace, including offshore collaboration, interdepartmental relationships, and communication during critical times. |
| 9 | Interdepartmental Relationships |
Concerns regarding the dynamics and communication between different departments. |
| 10 | Communication issues |
Challenges related to lack of response and communication during critical times. |
| D | Organizational Challenges |
Concerns about the organizational structure, culture, and internal politics affecting employee dynamics, decision-making, and career progression. |
| 11 | Company culture |
The impact of organizational culture on employee experience and performance. |
| 12 | Organizational structure |
Concerns about the lack of organization and clarity in management and strategy. |
| 13 | Decision-making efficiency |
Concerns about the speed and effectiveness of decision-making processes in large organizations. |
| 14 | Career progression |
Difficulties in advancing within the organization. |
| 15 | Internal politics |
The influence of organizational politics on employee dynamics and opportunities. |
| E | Management and Leadership Effectiveness |
Concerns regarding management issues, HR effectiveness, and the quality of managerial relationships impacting employee management and satisfaction. |
| 16 | Management issues |
Concerns regarding management style and effectiveness. |
| 17 | HR effectiveness |
Concerns regarding the effectiveness of HR leadership and its impact on employee management. |
| 18 | Managerial Relationships |
Issues related to the quality of relationships with managers and their impact on employee satisfaction. |
| F | Workplace Stress and Pressure |
The stress, demands, and anxiety associated with growth expectations, peer pressure, performance expectations, and the fear of expressing oneself in the workplace. |
| 19 | Work pressure |
The stress and demands associated with growth expectations in the workplace. |
| 20 | Employee Anxiety |
The pressure to conform and the fear of expressing oneself in the workplace. |
| 21 | Peer pressure and performance expectations |
The impact of high expectations and peer pressure on employee performance and stress levels. |
| G | Compensation and Retention Concerns |
Concerns regarding inadequate pay, benefits, and factors that influence employee retention despite dissatisfaction. |
| 22 | Compensation issues |
Concerns regarding inadequate pay and its impact on employee satisfaction. |
| 23 | Employee Retention |
Factors that keep employees tied to the company despite dissatisfaction. |
| H | Process and Meeting Efficiency |
Concerns about slow and inefficient legal, operational processes, and the productivity of meetings affecting work focus. |
| 24 | Inefficient Processes |
Concerns about slow and inefficient legal and operational processes. |
| 25 | Meeting Efficiency |
Concerns about the productivity and necessity of meetings affecting work focus. |
| I | Work Assignment and Team Dynamics |
Issues related to the clarity and fairness of work assignments and the variability in experiences based on team composition. |
| 26 | Work Assignment Clarity |
Issues related to the clarity and fairness of work assignments and their impact on employee satisfaction. |
| 27 | Team dynamics |
Variability in experiences and performance based on team composition. |
| J | Diversity, Inclusion, and Workplace Support |
Concerns regarding diversity and inclusion in hiring practices, the impact of cancel culture on employee behavior, and the lack of basic workplace support amenities. |
| 28 | Diversity and Inclusion |
Concerns regarding hiring practices based on skin color and the impact of cancel culture on employee behavior. |
| 29 | Workplace Support |
Lack of basic amenities like meal plans that are typically provided by other companies in the industry. |
| K | Staffing and Resource Challenges |
Issues related to being understaffed and the impact on work-life balance, including challenges in self-learning opportunities due to time constraints. |
| 30 | Self-learning opportunities |
Challenges in finding time to utilize available self-learning tools and programs. |
| 31 | Staffing challenges |
Issues related to being understaffed and its impact on work-life balance. |
| L | Workplace Learning and Accessibility |
Challenges related to the learning curve of understanding business complexities and ensuring office locations are accessible and well-distributed. |
| 32 | Learning curve |
The complexity of understanding the business and the need for patience. |
| 33 | Office accessibility |
Concerns regarding the availability and distribution of office locations. |
| M | Other topics |
Topics which could not be grouped into themes. |
| 34 | Customer interaction challenges |
Difficulties faced when dealing with rude or challenging customers in retail environments. |